Best Western Smart Hotel ****

Hotel

Your stay

Hier treffen Business, Entspannung und ein moderner Lifestyle zusammen.

Best Western Smart Hotel is located next to the Shopping City Süd, Europe's largest shopping centre, a 30-minute tram ride from Vienna's centre. It offers free WiFi, free parking, and free use of its sauna, fitness area, and seasonal outdoor pool.

The spacious rooms at the Best Western Smart feature an armchair, a large working desk, an LED TV, and a small refrigerator with a free bottle of mineral water. The bathrooms feature a bath with integrated shower, a toilet, and a hairdryer.

Guests can enjoy a rich buffet breakfast and Viennese and international specialities in the restaurant. In the evening, an open fireplace invites guests to relax at the lobby bar.

Vienna's city centre can be reached within a 30-minute drive as well as with a direct public transport connection by the Badener Bahn (railway line). The stop is just 300 metres away.

This is what other guests say about this host: Best Western Smart Hotel ****

Good highway hotel. Located near shopping areas with easy access to parking. Fantastic service.

All
100%
Families
40%
Couples
32%
Buisness Travelers
15%
Singles
13%

Good to know

  • Affordable parking

    • „Parking lot for free“
    • „Parking for free“
    • „Free parking“

  • Accessible parking

    • „Plenty of parking spots“
    • „Big parking“
    • „Parking lot for free“

  • Good accessibility by car

    • „Next to autobahn“
    • „Close to motorway“

  • Great shopping

    • „Big mall nearby“
    • „The nearest mall“
    • „Large shopping area“

  • Hotel buildings could use some improvement

    • „Elevator broke“

  • Rooms in need of an update

    • „Bath tub is old“

  • Wellness & sports facilities could be improved

    • „Gym equipment is old“

  • Great shopping

    • „Big mall nearby“
    • „The nearest mall“
    • „Large shopping area“

  • Rooms need regular maintenance

    • „Loose door handle“

  • AC needs updating

    • „There was no aircondition“
    • „Does not have air conditioning“
    • „No air conditioning“

  • Great shopping

    • „Big mall nearby“
    • „The nearest mall“
    • „Large shopping area“

  • Spacious rooms

    • „Big rooms“

  • Affordable parking

    • „Parking lot for free“
    • „Parking for free“
    • „Free parking“

  • Hotel could use some updating

    • „Bath tub is old“

  • Accessible parking

    • „Plenty of parking spots“
    • „Big parking“
    • „Parking lot for free“

  • Vibe is not too good

    • „Bath tub is old“

  • Amenities are not the best

    • „Gym equipment is old“
    • „Elevator broke“

  • Spacious rooms

    • „Big rooms“

  • Could be quieter

  • Good accessibility by car

    • „Next to autobahn“
    • „Close to motorway“

Highlights from the 1383 ratings

  • Location

    4.5 / 5
    191 ratings
    • „Near public transport“
    • „Enormous shopping center“
    • „Plenty of parking spots“

  • Service

    4.0 / 5
    154 ratings
    • „Duty manager helped me“
    • „Nice staff“
    • „Smart hotel“

  • Breakfast

    3.3 / 5
    95 ratings
    • „Excellent breakfast“
    • „No breakfast“
    • „Great breakfast“

  • WiFi

    3.1 / 5
    9 ratings

  • Cleanliness

    2.9 / 5
    77 ratings
    • „Not clean“
    • „Clean hotel“
    • „Clean room“

  • Room

    2.6 / 5
    206 ratings
    • „New towels“
    • „No fridge“
    • „There was no aircondition“

  • Comfort

    2.4 / 5
    118 ratings
    • „There was no aircondition“
    • „No double bed“
    • „No air conditioning“

  • Wellness Area

    2.1 / 5
    7 ratings
    • „Gym equipment is old“

  • Amenities

    1.9 / 5
    36 ratings
    • „Gym equipment is old“
    • „Elevator broke“

  • Vibe

    1.9 / 5
    40 ratings
    • „Bath tub is old“

  • Food

    1.2 / 5
    66 ratings
    • „No restaurant“
    • „Restaurant wasn’t open“

  • Bar

    0.9 / 5
    12 ratings
    • „Hotel bar closed“
    • „Bar was not working“

  • Location

    4.7 / 5
    48 ratings
    • „Near public transport“
    • „Enormous shopping center“
    • „Plenty of parking spots“

  • Service

    4.0 / 5
    36 ratings
    • „Duty manager helped me“
    • „Nice staff“
    • „Smart hotel“

  • Breakfast

    3.3 / 5
    25 ratings
    • „Excellent breakfast“
    • „No breakfast“
    • „Great breakfast“

  • Cleanliness

    3.1 / 5
    20 ratings
    • „Weird smell“
    • „Clean hotel“
    • „Clean room“

  • Comfort

    2.4 / 5
    34 ratings
    • „There was no aircondition“
    • „No double bed“
    • „No air conditioning“

  • Room

    2.4 / 5
    57 ratings
    • „There was no mini bar in the room“
    • „No fridge“
    • „There was no aircondition“

  • Amenities

    1.9 / 5
    11 ratings
    • „Gym equipment is old“
    • „Elevator broke“

  • Vibe

    1.4 / 5
    8 ratings
    • „Bath tub is old“

  • Food

    1.2 / 5
    13 ratings
    • „No restaurant“
    • „Restaurant wasn’t open“

  • Location

    4.6 / 5
    37 ratings
    • „Near public transport“
    • „Enormous shopping center“
    • „Plenty of parking spots“

  • Service

    3.9 / 5
    30 ratings
    • „Duty manager helped me“
    • „Nice staff“
    • „Smart hotel“

  • Breakfast

    3.4 / 5
    19 ratings
    • „Excellent breakfast“
    • „No breakfast“
    • „Great breakfast“

  • Cleanliness

    2.9 / 5
    11 ratings
    • „Weird smell“
    • „Clean room“
    • „Clean hotel“

  • Comfort

    2.7 / 5
    18 ratings
    • „No double bed“
    • „There was no aircondition“
    • „Without noise“

  • Room

    2.5 / 5
    31 ratings
    • „New towels“
    • „There was no aircondition“
    • „No fridge“

  • Food

    1.2 / 5
    15 ratings
    • „No restaurant“
    • „Restaurant wasn’t open“

  • Vibe

    1.2 / 5
    5 ratings
    • „Bath tub is old“

  • Location

    4.5 / 5
    16 ratings
    • „Near public transport“
    • „Enormous shopping center“
    • „Plenty of parking spots“

  • Service

    4.2 / 5
    17 ratings
    • „Duty manager helped me“
    • „Nice staff“
    • „Smart hotel“

  • Value

    3.5 / 5
    8 ratings
    • „Parking lot for free“
    • „Hotel overpriced“
    • „Good value for the money“

  • Breakfast

    3.2 / 5
    8 ratings
    • „Excellent breakfast“
    • „No breakfast“
    • „Great breakfast“

  • Comfort

    2.4 / 5
    7 ratings
    • „There was no aircondition“
    • „No double bed“
    • „No air conditioning“

  • Room

    2.4 / 5
    15 ratings
    • „There was no mini bar in the room“
    • „No fridge“
    • „There was no aircondition“

  • Vibe

    1.8 / 5
    5 ratings
    • „Bath tub is old“

  • Food

    1.2 / 5
    10 ratings
    • „No restaurant“
    • „Restaurant wasn’t open“

  • Location

    4.4 / 5
    22 ratings
    • „Near public transport“
    • „Enormous shopping center“
    • „Plenty of parking spots“

  • Service

    4.0 / 5
    15 ratings
    • „Duty manager helped me“
    • „Nice staff“
    • „Smart hotel“

  • Breakfast

    3.4 / 5
    8 ratings
    • „Excellent breakfast“
    • „No breakfast“
    • „Great breakfast“

  • Cleanliness

    2.8 / 5
    9 ratings
    • „Not clean“
    • „Clean hotel“
    • „Clean room“

  • Comfort

    2.5 / 5
    14 ratings
    • „There was no aircondition“
    • „No double bed“
    • „No air conditioning“

  • Room

    2.3 / 5
    23 ratings
    • „There was no mini bar in the room“
    • „No fridge“
    • „There was no aircondition“

  • Amenities

    1.9 / 5
    5 ratings
    • „Gym equipment is old“
    • „Elevator broke“

  • Vibe

    1.4 / 5
    5 ratings
    • „Bath tub is old“

  • Food

    1.2 / 5
    6 ratings
    • „No restaurant“
    • „Restaurant wasn’t open“
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Features of accommodations

  • Detailed features of accommodations
    Lounge area, TV in the room, Sunbathing lawn, Elevator
  • Service
    Parking, Pets allowed
  • Sports/recreation
    Outdoor swimming pool, Sauna
  • We speak ...
    English, Italian
  • Capacities
    Conventionrooms: 7, Conventionrooms from(size in m²): 24, Conventionrooms to(size in m²): 270
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Location and how to get there

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